Privacy Policy
Your data privacy matters to us
Last Updated: March 15, 2025
Who We Are
Exodus AppER operates as a mobile app performance optimization service based at 210 N Marion Ave #200, Lake City, FL 32055, United States. We help businesses improve their mobile application performance through technical analysis and optimization strategies.
This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services. We believe in being completely transparent about our data practices.
Information We Collect
We collect different types of information depending on how you interact with our services. Here's what we gather and why:
Contact Information
Name, email address, phone number, and company details when you reach out to us or request services.
Technical Data
Website usage data, IP addresses, browser information, and device details to improve our service delivery.
Service Information
App performance data, optimization requirements, and project specifications when working with clients.
How We Use Your Information
Your information helps us provide better services and communicate effectively. We never sell your data to third parties.
- Respond to your inquiries and provide requested services
- Analyze app performance issues and develop optimization strategies
- Send updates about your projects and relevant service information
- Improve our website functionality and user experience
- Comply with legal obligations and protect our business interests
Your Rights
Under applicable privacy laws, you have several rights regarding your personal data:
Access Your Data
Request a copy of all personal information we have about you.
Correct Information
Update or fix any inaccurate personal data we're storing.
Delete Your Data
Request removal of your personal information from our systems.
Limit Processing
Restrict how we use your data in certain circumstances.
Data Security
We take data security seriously and implement multiple layers of protection:
Encryption
All data transmissions use SSL encryption
Access Control
Limited access on a need-to-know basis
Regular Updates
Systems updated with latest security patches
While we implement industry-standard security measures, no system is completely foolproof. We continuously monitor and improve our security practices to protect your information.
Data Sharing
We don't sell your personal information. However, we may share limited data in these specific situations:
- With trusted service providers who help us operate our business (hosting, analytics, communication tools)
- When required by law or to respond to legal processes
- To protect our rights, property, or safety, or that of our clients
- In connection with a business sale or merger (with advance notice to affected users)
Any third parties we work with are contractually bound to protect your information and use it only for specified purposes.
Data Retention
We keep your information only as long as necessary for business purposes or legal requirements:
Client Project Data
Retained for the duration of our service relationship plus three years for support and legal purposes.
Website Analytics
Anonymous usage data kept for up to 26 months to understand service improvements.
Communication Records
Email correspondence and phone records maintained for seven years per business record requirements.
Important Notice
This privacy policy applies specifically to information collected through our website and direct service interactions. If you access our services through third-party platforms, their privacy policies may also apply.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience:
- Essential cookies for basic website functionality
- Analytics cookies to understand how visitors use our site
- Preference cookies to remember your choices
You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.
Changes to This Policy
We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.
Minor updates will be posted with a revised date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Questions About Privacy?
We're happy to discuss our privacy practices and address any concerns.
Email us at info@exoduswallet.co.com
Call +1 904-616-2402
Visit us at 210 N Marion Ave #200, Lake City, FL 32055